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Hospitality & Tourism

Hotels, restaurants, bars, resorts, tour operators

Working in this sector

Hospitality and tourism is the single largest employer across the Caribbean, anchoring the economies of Jamaica, The Bahamas, Barbados, and the Eastern Caribbean. From all-inclusive resorts in Montego Bay to boutique hotels in Negril and cruise ports in Ocho Rios, the sector hires continuously for both seasonal and year-round roles.

On ShoreTalents you will find front-of-house positions like receptionists, concierges, and guest-relations officers alongside operational roles such as housekeeping supervisors, food and beverage servers, bartenders, line cooks, and tour guides. Many resorts also recruit activity coordinators, watersports instructors, and entertainment staff who combine customer service with performance skills.

Employers in this sector value reliability, presentation, and genuine warmth with guests above formal qualifications. A positive attitude, willingness to work shifts including weekends and holidays, and the ability to stay calm under pressure are often more important than a degree. Many senior managers in Caribbean hospitality started as servers or front-desk agents and worked their way up.

Common roles

  • Hotel Receptionist
  • Guest Relations Officer
  • Housekeeper / Room Attendant
  • Food & Beverage Server
  • Bartender
  • Line Cook / Prep Cook
  • Chef de Partie
  • Tour Guide
  • Concierge
  • Reservations Agent
  • Spa Therapist
  • Activity Coordinator

In-demand skills

Customer serviceFood safety certification (HACCP)Point-of-sale (POS) systemsMultilingual communicationCash handlingConflict resolutionHospitality management software

What you can expect to earn

Entry-level resort roles typically pay between JMD 1,200 and 2,500 per hour in Jamaica, with live-in and meal benefits common at larger properties. Supervisors and specialized roles like chefs can earn monthly salaries from JMD 250,000 upward depending on the property and location.

Figures are general guides based on local market rates; actual offers vary by employer, experience, and role.

Tips for getting hired

  • 1Highlight any hospitality or food-safety certification on your profile — it moves you to the top of employer shortlists.
  • 2Be upfront about your availability; resorts hire heavily for the November–April high season and value candidates who can commit.
  • 3If you speak a second language (Spanish, French, or German), feature it prominently — it is a major advantage at tourist-facing properties.

Open Jobs

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Available Workers

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ROMAE GORDON
Cashier, Server and Receptionist:

ROMAE GORDON

Manchester, Jamaica
Flexible
5 yrs experience
Any timezone
Project ManagementFlexibleTeamworkTime ManagementLeadership+2 more
Receptionist:Customer Service Representative:
Relocate Entry-level

Ambitious and motivated professional with a diverse skill set and a strong commitment to achieving goals. Eager to contribute to team success and drive positive outcomes in a dynamic work environment. Known for adaptability and a proactive approach to challenges, with a passion for continuous learning and personal development. Excited to leverage my skills in collaboration, problem-solving, and communication to make a meaningful impact in my next role.

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Tiannah Whitmore
Head Store Clerk

Tiannah Whitmore

St. James, Jamaica
Flexible
80 yrs experience
Any timezone
Conflict ManagementAbility to Work in a TeamCommunicationEffective Time ManagementAdaptability+3 more
Customer Service Rep (Intern)Cashier
Entry-level

I don’t wait for opportunities—I create them. I bring energy, focus, and a can-do attitude to everything I do. Whether it’s leading a team, solving a complex problem, or delivering under pressure, I show up ready to win. I thrive in fast-paced environments and never back down from a challenge. I’m not just a doer—I’m a driver. I take ownership, move things forward, and make sure the job gets done right the first time. I’m known for my reliability, creativity, and ability to get results without the drama. When I’m in, I’m all in. Collaboration is my jam, and communication is my superpower. I connect dots, rally teams, and keep momentum strong. People trust me to take the lead, stay sharp, and make smart calls when it counts. I keep things moving, keep spirits high, and always bring value to the table.

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RICHARD B. RUBIA
Nail Technician

RICHARD B. RUBIA

Davao City, Philippines
Flexible
6 yrs experience
Any timezone
Manicure and pedicureSoft gel polish applicationFoot spa and paraffin wax treatmentsShampooing, blow-drying, hair coloring, and hair ironing assistanceClient care and appointment scheduling+5 more
Outbound Sales Agent – Auto InsuranceCustomer Service Representative – Storage Rentals
Relocate Entry-level

PROFESSIONAL OBJECTIVE To obtain a Nail Technician position aboard a cruise ship where I can apply my salon experience in manicure, pedicure, soft gel polish, foot spa, and paraffin wax treatments. I aim to deliver excellent guest service, maintain high standards of hygiene, and contribute to a professional spa team through attention to detail, reliability, and a welcoming approach to guests. PROFESSIONAL SUMMARY Nail Technician with six years of salon experience at Hilwa Salon, specializing in manicure, pedicure, soft gel polish, foot spa, and paraffin wax treatments. Experienced in assisting with shampooing, blow-drying, hair coloring, and hair ironing, as well as supporting cashier duties and maintaining clean, hygienic tools and work areas. Builds strong relationships with returning clients who contact me directly to schedule appointments. Brings additional customer service and sales experience, clear communication, attention to detail, and a commitment to providing welcoming, professional service to every guest.

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