Privacy Policy

We collect information you provide directly to us, information generated as you use the platform, and information from third-party services you connect. The types of information we collect include:

We use the information we collect to:

• Create, authenticate, and manage your account and session.
• Build and display your professional or company profile on the platform.
• Match job seekers with relevant job opportunities and match employers with relevant candidates.
• Process and deliver job applications to employers, including screening answers, assessments, and resumes.
• Facilitate messaging and communication between job seekers and employers.
• Send you notifications, job alerts, application status updates, and other platform communications based on your notification preferences.
• Process payments, manage subscriptions, and issue invoices and receipts.
• Post jobs to connected social media accounts (Facebook Page, Instagram Business) when authorized by an employer or admin.
• Sync job applications, payment summaries, and gig listings to connected Google Sheets when enabled.
• Generate skill assessments and score quizzes.
• Send onboarding, re-engagement, and profile completion nudges to inactive users.
• Analyze platform usage, measure performance, and improve our services.
• Detect, prevent, and respond to fraud, abuse, security incidents, and policy violations.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal data to third parties. We may share aggregated, de-identified data that cannot reasonably be used to identify you.

Information you provide in your professional profile and job applications may be shared with relevant employers according to your visibility settings and the platform's actual functionality. Specifically:

• With employers (job applications): When you apply for a job, the employer who posted it receives your name, email, photo, headline, cover letter, resume, screening answers, and assessment results.
• With employers (talent search): If your profile visibility is set to "public" or "employers only," your profile information may appear in employer talent searches. Employers with appropriate subscription access may unlock your contact details.
• Between users (messaging): Messages and files you send to another user are shared with that user.
• Publicly (company profiles & job postings): Job postings and company profiles are publicly visible on the platform and may be indexed by search engines.
• Publicly (community content): Forum posts, company reviews, and other community content you submit is visible to other users and potentially the public.
• With social media (when authorized): When an employer or admin authorizes social posting, job details may be posted to a connected Facebook Page or Instagram Business account.
• With service providers: We share data with third-party service providers that help us operate the platform (see "Third-Party Services" below).
• For legal reasons: We may disclose information if required by law, court order, or to protect the rights, property, safety, or security of ShoreTalents, our users, or others.

We do not share your personal information for third-party advertising purposes. We do not sell your data.

ShoreTalents integrates with several third-party services to provide platform features. These services have their own privacy policies, and we encourage you to review them. When you use these features, your data is also subject to the applicable third party's policies.

• Google Sign-In: Used for authentication. Google shares your name, email, and profile photo with us. Governed by Google's Privacy Policy.
• Google Sheets: Used to sync job applications, payment summaries, and gig listings to spreadsheets when enabled by an admin.
• Google Contacts: Used to import contacts as leads when an admin authorizes it.
• Gmail: Used to send platform emails (notifications, newsletters, outreach) to you and other recipients.
• Facebook Pages & Instagram Business: Used to post job listings to a connected Facebook Page and Instagram Business account when authorized by an employer or admin.
• LinkedIn: Used to import profile data when a user authorizes it for resume/profile building.
• DocuSign: Used to send and manage offer letters and employment documents when initiated by an employer.
• WiPay: Used as a payment processor for subscriptions, job posts, and other purchases. Payment card and transaction data are handled by WiPay.
• Typeform: Used for external skills assessments and surveys embedded in the apply flow. Results are reviewed in the employer's Typeform dashboard.
• Mapping services: Job location maps use third-party map tile providers (e.g., Esri ArcGIS).
• AI/LLM providers: We use AI models to power features such as job writing assistance, resume assistance, interview coaching, candidate matching, and the "Shorie" assistant. Information you provide (e.g., profile data, job details, messages) may be processed by these models to generate responses.
• Push notifications: If you use the ShoreTalents mobile app, we may send push notifications to your device. You can manage notification preferences in your device settings.

Flag for confirmation: If you engage a specific AI/LLM provider or analytics provider not listed above, or if any integration processes data in a way that requires disclosure, please let us know so this section can be updated accurately.

We retain your personal information for as long as your account is active and for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

• Account data: Retained while your account is active. You can delete your account at any time from Settings, which removes your profile, applications, saved jobs, messages, subscriptions, logs, and posted jobs associated with your account.
• Job postings: Retained while active and for a period after closure for reference and analytics. Employers can delete or close their own job postings.
• Applications: Retained for the duration of the relevant job posting and afterward to maintain application history for both the applicant and employer.
• Messages: Retained while your account is active so you and your conversation partners can review communication history.
• Payment records: Retained for as long as necessary for accounting, tax, and legal compliance.
• Newsletter subscriptions: Retained until you unsubscribe. Each newsletter email includes an unsubscribe mechanism.

You can request deletion of your account and associated data through the Settings page or by contacting us. Certain data may be retained in backup systems for a limited period or where required by law.

We take measures to protect your personal information, including access controls, authentication requirements, and platform-level security provided by our hosting and infrastructure providers. Passwords are stored as hashes, not plain text. Row-level access controls restrict which users can read, create, update, or delete different types of records.

However, no system or method of transmission over the internet is completely secure. We cannot guarantee absolute security of your data. If we become aware of a security breach, we will take reasonable steps to notify affected users where required by law.

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can view your profile, applications, messages, and account information through the platform.
• Correction: You can update your profile, company profile, and account settings at any time.
• Deletion: You can delete your account from Settings, which removes your associated data from the platform.
• Visibility control: Job seekers can set their profile visibility to public, employers only, or private.
• Notification control: You can manage email and in-app notification preferences from Settings.
• Opt-out: You can unsubscribe from newsletters using the unsubscribe link in each email. You can disconnect third-party integrations (e.g., Google, LinkedIn) through those services' settings.
• Data portability: You can download your payment receipts and may request a copy of your data by contacting us.

To exercise any of these rights, use the relevant features in your account settings or contact us through the Contact page. We will respond to legitimate requests within a reasonable timeframe.

ShoreTalents uses browser storage (local storage and session storage) to maintain your authentication session, remember your preferences (such as preferred currency), and enable platform features. We do not use advertising cookies.

We collect analytics data about how the platform is used — such as page views, job views, apply clicks, and shares — to understand and improve performance. This data is generally aggregated and does not identify you personally. You can manage or disable local storage through your browser settings, though doing so may affect platform functionality.

ShoreTalents is intended for individuals who are at least 18 years old and for employers seeking to hire professionals. The platform may list internships and entry-level roles, but users must be of legal working age in their country to create an account and apply.

We do not knowingly collect personal information from children under 18. If you believe a minor has registered or submitted information to us, please contact us and we will take steps to remove that information.

ShoreTalents serves users across multiple Caribbean countries and their diaspora. Your information may be stored and processed on servers located outside your country of residence, including in the United States and other countries where our infrastructure and third-party service providers operate.

By using ShoreTalents, you acknowledge that your information may be transferred to and processed in countries that may have data protection laws different from those in your country. We take reasonable steps to ensure your data is protected in accordance with this policy regardless of where it is processed.

We may update this Privacy Policy from time to time to reflect changes in our practices, features, legal requirements, or other reasons. When we make material changes, we will update the "Effective date" at the top of this page and, where appropriate, notify you through the platform or by email.

We encourage you to review this policy periodically. Your continued use of ShoreTalents after a change takes effect constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you can reach us through the following channels:

For the quickest response, please use the Contact page. We aim to respond to privacy-related inquiries within a reasonable timeframe.