Customer Service Officer
National Compliance & Regulatory Authority (NCRA)unknown, Jamaica
On-site
Full-time
Entry Level
Salary not specified
Job Snapshot
Location
unknown, Jamaica
Employment Type
Full-time
Work Arrangement
On-site
Experience
Entry Level
Salary
Salary not specified
Application Deadline
Nov 13, 2026
About the Role
The Customer Service Officer is responsible for ensuring the effective and efficient dissemination of information to walk-in, telephone and electronic mail customers/clients of the National Compliance and Regulatory Authority (NCRA). The incumbent is responsible for disseminating general information on the services provided by the NCRA, receiving, logging, and dispatching all jobs/sample testing submitted to the NCRA and documenting all customer queries and complaints.
Responsibilities
Disseminating information to walk-in, telephone and electronic mail customers/clients; Disseminating general information on services provided by the NCRA; Receiving, logging, and dispatching all jobs/sample testing; Documenting all customer queries and complaints.
Requirements
See www.ncra.org.jm/careers for full requirements and qualifications.
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