SYSTEM ADMINISTRATOR

E&R Career & Creative Services is seeking a proactive, organized and service-oriented System Administrator to support the day-to-day operations of our company and help drive our continued success. This role is designed for a dynamic individual who can manage technical systems while providing essential administrative support to various departments.

The successful candidate will be the backbone of our digital operations, ensuring that our CRM and other databases are functioning optimally to support our business growth. You will be responsible for technical training, marketing automation, and maintaining high standards of communication across the board. If you are a self-starter with a passion for continuous learning and excellence, we want to hear from you!

Manage and maintain the company's CRM database, customer inquiries and lead assignments. Update, clean and organize database; automate email marketing and manage listings performance. Create training materials and deliver user training to enhance system use. Support social media content, marketing and a bi-monthly customer newsletter. Manage chatbox, PCS activity and follow up on active prospects. Prepare marketing materials, presentations and performance reports for management. Ensure effective communication with customers, owners, contractors and realtors. Oversee media/Zoom equipment and alert management on any major repairs. Identifying opportunities for company growth.

Bachelor's Degree in IT/Computer Science or related qualification(s). 2+ years' experience in Systems Administration and administrative support. Knowledge of the real estate industry. Excellent organization, time management and database management skills. Proficiency in MS Word, Excel, Outlook/Email and troubleshooting. Strong communication, leadership and customer service skills. Detail-oriented, accurate and able to work in a fast-paced, demanding environment.