Rental Agent / Customer Service Representative

Island Car Rentals is hiring a Rental Agent/Customer Service Representative to join their team at the Ian Fleming International Airport. The role is designed for individuals who are customer-focused, sales-driven, and ready to thrive in a fast-paced work environment. This is a shift-based role that requires availability on weekends and public holidays. You will have direct interaction with customers, managing inquiries, and facilitating the car rental process. Candidates should possess a strong commitment to service excellence and professional communication. You will be responsible for handling customer needs, resolving concerns, and maintaining high standards of organizational efficiency in the office.

Provide excellent customer service, Manage sales inquiries, Address and resolve customer concerns, Utilize Microsoft Office Suite for administrative tasks, Perform general office organization and problem-solving duties, Work in a customer-facing shift-based environment

Customer service and sales experience, Excellent communication and people skills, Strong attention to detail, Organisation and problem-solving skills, Confidence in dealing with customers and resolving concerns, Proficiency in Microsoft Office Suite, Energetic and service-driven, Must be able to work shifts including weekends and public holidays, 4 CXC subjects including English and Mathematics

Not specified